Terms & Conditions
Last Updated: October 5, 2026
Welcome to Welcome Pakistan Trek & Tour. By using our website, requesting our services, or making a booking with us, you agree to the following Terms & Conditions. Please read them carefully before booking a tour, trek, or expedition.
1. About Our Services
Welcome Pakistan Trek & Tour provides travel, tour, trekking, and expedition services in Pakistan, including destinations across Gilgit-Baltistan.
Our services may include transportation, accommodation, sightseeing, trekking support, local guides, meals, permits, and other services depending on the selected package.
The services included in each tour are described on the relevant tour or package page.
2. Booking and Confirmation
A booking request does not automatically guarantee a confirmed reservation.
A booking becomes confirmed when:
- Required booking information has been provided.
- The applicable payment or deposit has been received.
- Availability has been confirmed by Welcome Pakistan Trek & Tour.
We reserve the right to decline a booking where availability, operational conditions, legal requirements, or other circumstances prevent us from providing the requested service.
3. Prices and Payments
Tour prices are listed on the relevant package page or provided directly by our team.
Prices may vary depending on travel dates, group size, accommodation, transportation, permits, fuel prices, government charges, or other operational factors.
The required deposit or full payment must be made according to the booking terms provided at the time of reservation.
Any additional services not included in the selected package may be charged separately.
4. What’s Included and Excluded
Each tour package has its own Included and Excluded sections.
Customers are responsible for checking these details before making a booking.
Any service that is not specifically listed as included should be considered excluded unless confirmed otherwise in writing by Welcome Pakistan Trek & Tour.
5. Cancellation and Refunds
Cancellation and refund conditions may vary depending on the tour, trek, expedition, accommodation, transport arrangements, permits, and third-party suppliers involved.
Where a specific cancellation policy is provided with a booking, that policy will apply.
Deposits or payments made to secure non-refundable services, permits, accommodation, transportation, or other arrangements may not be refundable.
Customers should contact us as soon as possible if they need to cancel or change a booking.
6. Changes to Bookings
Requests to change travel dates, group size, accommodation, transportation, or other booking details are subject to availability.
Additional charges may apply when changes result in higher costs from hotels, transport providers, airlines, permit authorities, guides, or other service providers.
We will make reasonable efforts to accommodate requested changes but cannot guarantee availability.
7. Weather, Road and Local Conditions
Travel in northern Pakistan can be affected by weather, road conditions, landslides, snowfall, floods, political or security conditions, government restrictions, and other circumstances beyond our control.
For the safety of our customers and staff, we may change the itinerary, route, transportation arrangements, or schedule when necessary.
Such changes do not automatically qualify for a refund if they are required due to circumstances beyond our reasonable control.
8. Trekking and Expedition Services
Trekking and expedition activities can involve physical challenges and natural risks, including high altitude, difficult terrain, extreme weather, falling rocks, limited medical facilities, and changing mountain conditions.
Customers participating in trekking or expedition activities are responsible for ensuring that they are physically and medically suitable for the selected activity.
Participants should follow instructions given by our guides, expedition staff, and local authorities.
For high-altitude expeditions, additional requirements may apply depending on the mountain, route, permits, regulations, and expedition arrangements.
9. Customer Responsibilities
Customers are expected to:
- Provide accurate personal and booking information.
- Carry valid identification and required travel documents.
- Follow applicable visa, permit, and entry requirements.
- Arrive at agreed meeting points on time.
- Follow reasonable instructions from guides and tour staff.
- Respect local communities, cultures, properties, and the environment.
- Inform us about relevant dietary requirements or other service needs in advance.
- Take reasonable care of personal belongings.
Customers may be responsible for additional costs resulting from inaccurate information, missed departures, personal delays, or failure to follow agreed arrangements.
10. Travel Documents and Permits
Customers are responsible for ensuring that they have the necessary passports, visas, permits, tickets, and other required travel documents.
Where our team assists with permits or related arrangements, customers must provide accurate information and required documents within the requested timeframe.
Approval of permits or entry requirements may depend on government authorities and is not always under our control.
11. Accommodation and Transportation
Accommodation and transportation are provided according to the selected package.
Where circumstances require, we may use an alternative hotel, vehicle, route, or service provider of a similar standard, subject to availability.
Transportation schedules may change due to road conditions, weather, traffic, mechanical problems, or other circumstances.
12. Personal Belongings
Customers are responsible for their personal belongings, luggage, documents, cash, electronics, and valuables during the trip.
Welcome Pakistan Trek & Tour is not responsible for loss or damage to personal belongings except where liability cannot legally be excluded.
We recommend keeping important documents and valuables secure throughout the trip.
13. Third-Party Services
Some services may be provided by independent third parties, including hotels, transport companies, restaurants, airlines, local service providers, and other suppliers.
While we select service providers with reasonable care, their services may be subject to their own terms and conditions.
14. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, prices, routes, schedules, accommodation, availability, permits, and other travel information may change.
Images on the website may be used for illustration and may not always represent the exact accommodation, vehicle, room, or conditions provided during a particular trip.
15. Limitation of Liability
Welcome Pakistan Trek & Tour will make reasonable efforts to provide the services described in the confirmed booking.
However, we are not responsible for delays, cancellations, losses, injuries, additional expenses, or changes caused by circumstances outside our reasonable control, including severe weather, natural disasters, road closures, government restrictions, strikes, security situations, transport disruptions, or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.
16. Website Use
You agree to use our website lawfully and not to:
- Attempt to gain unauthorized access to the website or its systems.
- Submit false or misleading information.
- Copy or reproduce website content without permission.
- Interfere with the operation or security of the website.
- Use the website for unlawful or fraudulent purposes.
17. Intellectual Property
Unless otherwise stated, website content including text, images, logos, graphics, branding, and other materials belongs to or is used by Welcome Pakistan Trek & Tour with appropriate permission.
You may not reproduce, modify, distribute, or commercially use our website content without prior written permission.
18. Privacy
Personal information provided through our website or during a booking is handled according to our Privacy Policy.
By using our services, you acknowledge that your information may be processed as described in our Privacy Policy.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable requirements.
The updated version will be published on this page with a revised Last Updated date.
20. Contact Us
If you have questions about these Terms & Conditions, bookings, cancellations, or our travel services, please contact us:
Welcome Pakistan Trek & Tour
Website: welcomepakistantrekandtour.com
Email: info@welcomepakistantrekandtours.com
Phone / WhatsApp: +92-3111406172